Susan Chagalian

It was a pleasure working with Susan. She was knowledgeable, patient, and extremely efficient. She explained every step of the process and she delivered exactly what she promised. This was the easiest refinance we've ever had. In short, Susan is the best.

Susan was absolutely amazing to work with, and we couldn't be happier with our new home! She found the best solution to allow us to keep our current home as a rental, and buy a much bigger home to move to, all while getting us a great interest rate. We haven't bought a new home since 2007 so she was also tremendously helpful and patient and responsive in explaining every step of the approval and funding process to us. She was very courteous with the real estate and insurance agents and escrow team. I can't recommend working with her enough, and will definitely refer her to anyone that asks me for a recommendation.

Hello all, Working with Susan on our rather complicated refinance was a pleasure. She is so patient, professional, and kind. We would never have made it through without her invaluable help. I have had the great pleasure of recommending her to many good friends.

Hello, and I have been fortunate to work with Susan for many years and every experience has been pleasurable, professional, and completed with a smile. If challenges happen, which they do in our world, Susan works as a Team to resolve and quickly and efficiently as possible. Referring Susan as your mortgage professional is a must. Well done Susan, and...thank you!

We just refinanced and thanks to Susan the was smooth, clear, simple, and quick! I was tired of waiting for my original bank bureaucracy and finally contacted Susan. She came highly recommended by a friend. She made it happen and her service has been over the top!

We just signed a refi. Thanks to Susan the process has been flawless. Susan will update me on every step and every detail, to ease the frustration of this lengthy process. I guess I will miss our (almost) daily calls! communication is key for me and Susan is a champion in that domain...the fact that she has also the best deals in town is a plus! thank you!

I don't even know where to start to sing praises for Susan. When my friend and tax accountant John Coleman suggested I talk to her I had already gone twice through refinancing attempts on my house - including one with my own bank - and had given up because I was so frustrated with the experience, the necessary documents, the copies, the trips, the requests. Susan made it the easiest experience I ever had in my financial life; from the way in which she explained to me how to do an electronic signature to the suggestions she had on how to save on my debts and make it simple and easy at the same time. Not only, but the personal touch, the calls instead of endless emails, the relaxed attitude, and the obvious care. Susan, I would recommend you in a heartbeat to anyone needing refinancing! Or anything else that you are an expert at. Thank you thank you thank you! Love, Silvia Bizio, Los Angeles

Susan has a refreshing, enjoyable, and exciting personality. During our business dealings and transactions, she was very knowledgeable, professional, proactive, honest, and trustworthy throughout the entire process (from beginning to completion including status and follow-up afterward.)

I have worked with Susan on several real estate deals and find her to be knowledgeable and professional - a true asset to her clients.

Susan is an incredibly well thought and driven professional. She has a well-disciplined methodology and tends to look at this industry a couple of moves ahead. She worked with us through the entire lending process and I have been very impressed by her sense of urgency and professionalism. I am looking forward to building a long time relationship with her. thank you for helping us get the home of our dreams.

Susan is a knowledgeable and dedicated loan originator in the industry. Her loan process provides the best lending experience with minimal client effort. She offers the best products and rates with the fastest closing time.

I have known Susan for a long time and the reason I keep going back to her for all my financing needs are: -The highest degree of professionalism -Extreme kindness and patience -Extreme clarity, honesty, and efficiency And next time, I will call Susan again!